Delivery Policy – Propane Tank Marketplace

At Propane Tank Marketplace, we are committed to providing a clear, reliable, and transparent delivery experience for all our customers. Please review the information below to understand how we process and deliver your order.

1. Delivery Options & Services

We offer the following delivery methods depending on your location and tank size:

• Standard Delivery – Doorstep drop-off via HAZMAT-certified freight carriers

• Expedited Shipping – Priority handling for urgent orders (availability varies by location)

• White-Glove Delivery – Optional setup assistance and on-site placement (available by request, additional fees apply)

2. Delivery Coverage Area

We currently ship within the continental United States.
Please note:

• Additional charges may apply for rural, restricted, or hard-to-reach areas

• Customers are encouraged to contact us before ordering to confirm availability in their location

3.

We offer flat-rate shipping of $385 for all propane tank orders within the continental United States.

 What’s Included:

• Professional freight delivery with HAZMAT-compliant handling

• Secure transportation for tanks of all sizes

• Reliable scheduling and shipment tracking

This flat shipping fee applies regardless of tank size or weight. No hidden costs. Delivery typically takes 5–7 business days after order processing.

Need delivery to a remote or special location? Contact us before placing your order and we’ll confirm availability.

4. Order Processing & Delivery Time

Order Processing Time:

• Orders are processed within 2–3 business days

• You will receive an order confirmation email once your order is submitted

• Handling  Times(Days)

• Min 0
• Max 1

Estimated Delivery Times:

• Standard Shipping: 5–7 business days after order processing

• Expedited Shipping: 2–3 business days after processing (when available)

Note: Delivery timelines may vary due to weather, carrier delays, or local regulations.

5. Safety, Compliance & Insurance

All deliveries follow strict safety and regulatory standards:

• Carriers are DOT & HAZMAT certified

• We adhere to OSHA, DOT, and state-specific propane transport regulations

• All shipments are insured against damage or loss during transit

6. Tracking & Communication

• A tracking number will be emailed to you once your order has shipped

• You can monitor your shipment via the carrier’s tracking portal

• For real-time updates or concerns, please contact our support team directly

7. Preparing for Delivery

To ensure a smooth delivery:

• Clear Access: Make sure the delivery site is accessible for large trucks (no low wires or obstacles)

• Permits & Safety: Check local codes for propane tank placement and storage

• On-Site Presence: A responsible party must be present to receive, inspect, and sign for the tank

8. Returns & Exchanges

If you encounter any issues with your delivery:

• Report the issue within 48 hours of receiving your order

• Returns must be coordinated with us directly and may include pickup fees

• Returned tanks must be completely empty and certified safe for transport

For full return terms, see our Return & Refund Policy.

📩 9. Contact Information

PROPANE TANK MARKETPLACE
propanetankmarketplace.com
13331 SW 45TH DR FL 33027
MIRAMAR FL 33027-3153
US
info@propanetankmarketplace.com
+1 631-937-1960