Delivery Policy – Propane Tank Marketplace

At Propane Tank Marketplace, we are committed to providing a clear, reliable, and transparent delivery experience for all our customers. Please review the information below to understand how we process and deliver your order.

1. Delivery Options & Services We offer the following delivery methods depending on your location and tank size:

• Standard Delivery – Doorstep drop-off via HAZMAT-certified freight carriers.

• Expedited Shipping – Priority handling for urgent orders (availability varies by location and tank size).

• White-Glove Delivery – Optional setup assistance and on-site placement (available by request, additional fees apply).

2. Delivery Coverage Area & Shipping Costs We ship within the continental United States.

• We offer a flat-rate shipping fee of $385 for all standard propane tank orders.

• This flat fee applies regardless of tank size or weight. No hidden costs.

• Need delivery to a remote, restricted, or special location? Please contact us before placing your order and we will provide a custom quote and confirm availability.

3. Order Processing & Delivery Time

• Order Processing Time: Orders are processed within 2–3 business days. You will receive an order confirmation email once your order is submitted.

• Estimated Delivery Time: Standard shipping typically takes 5–7 business days after the order has been processed. Expedited shipping takes 2–3 business days after processing (when available).

Please note: Delivery timelines may vary due to weather, carrier delays, or local regulations.

4. Safety, Compliance & Insurance All deliveries follow strict safety and regulatory standards:

• Carriers are DOT & HAZMAT certified.

• All shipments are fully insured against damage or loss during transit.

5. Tracking & Communication

• A tracking number will be emailed to you once your order has shipped.

• You can monitor your shipment via the carrier’s tracking portal.

• For real-time updates or concerns, please contact our support team directly.

6. Preparing for Delivery To ensure a smooth delivery:

• Clear Access: Make sure the delivery site is accessible for large trucks (no low wires or obstacles).

• On-Site Presence: A responsible party must be present to receive, inspect, and sign for the tank.

7. Returns & Exchanges If you encounter any issues with your delivery, please report the issue within 48 hours of receiving your order. For full return terms, see our  Return & Refund Policy

📩 9. Contact Information

PROPANE TANK MARKETPLACE
propanetankmarketplace.com
13331 SW 45TH DR FL 33027
MIRAMAR FL 33027-3153
US
info@propanetankmarketplace.com
+1 631-937-1960