1. Delivery Options & Services

• Standard Delivery: Doorstep drop-off by Hazmat-certified carriers.

• Expedited Shipping: Priority handling for urgent orders (availability subject to location).

• White-Glove Service: Optional delivery with placement assistance (inquire for pricing).

2. Coverage Areas

We currently deliver within the continental United States. Some rural or restricted areas may incur additional fees or require extended timelines. Contact us before ordering to confirm availability.

3. Shipping Costs

Costs depend on:

• Tank Size/Weight: Larger tanks (e.g., 500+ gallons) may cost more.

• Distance: Calculated from the seller’s location to your address.

• Carrier Fees: Hazardous material (HAZMAT) certification compliance.

Request a quote at checkout for accurate pricing.

4. Lead Time

• Standard Shipping:
  Orders typically arrive within 5–7 business days after processing.

  Expedited Shipping:
  Available upon request. Delivery occurs within 2–3 business days after processing.

  Note: Delivery times are estimates and may vary due to external factors.

5. Safety & Compliance

• Certified Carriers: All partners are DOT/HAZMAT-approved.

• Regulations: Adherence to OSHA, DOT, and state-specific guidelines.

• Insurance: All shipments include liability coverage for damage/loss during transit.

6. Tracking & Communication

• Receive a tracking number via email once your tank ships.

• Monitor your delivery through the carrier’s portal.

• Contact our team for real-time updates or issues.

7. Preparing for Delivery

• Access: Ensure a clear path for large vehicles (e.g., no low-hanging wires).

• Safety Checks: Verify local regulations for propane tank storage prior to delivery.

• Attendance: Someone must be present to sign and inspect the tank.

8. Returns & Exchanges

• Contact us within 48 hours of delivery for issues.

• Buyers arrange returns through the seller; pickup fees may apply.

• Note: Tanks must be empty and certified safe for transport.

  9.ORDER PROCESSING TIME 

  Processing Time:
  Due to a high volume of orders, processing may take 2–3 business days. We appreciate your patience.

  Order Confirmation:
  After placing your order, you will receive a confirmation email with your order details.

• Contact Us

• Email Address: info@propanetankmarketplace.com
• Phone Number: + ( 772) 207 – 9455
• Address: 8300 Old Kings Rd S, Jacksonville, FL 3221